Privacy Policy

Aura Social Marketing (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Company Information

Company Name: Aura Social Marketing Limted

Company Registration Number: 16818877

Registered Address: 27 Old Gloucester Street, London, WC1N 3AX

Contact Email for Data Inquiries: data@aurasocialmarketing.com

2. Data We Collect

We may collect the following personal data:

• Name, email address, phone number
• Company details, business registration information
• Login credentials or access information for services you request (e.g., social media, website accounts)
• Files, images, videos, or content you provide for our services
• Payment or billing information

 3. How We Use Your Data

We use your personal data to:

• Provide and manage the services you request (e.g., logo design, website design, social media, advertising)
• Communicate with you regarding your bookings and projects
• Process payments and invoices
• Comply with legal obligations and regulatory requirements

 4. Data Sharing and Third Parties

We may share your data with trusted third parties strictly for service delivery purposes, such as: 

• Hosting providers (e.g., IONOS)
• Payment processors
• Social media platforms

We do not sell or rent your personal data to any third parties.

5. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Login credentials you provide for projects should be shared securely and changed to temporary passwords where possible. Passwords should be updated after project completion.

 6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct or update your personal data
• Request deletion of your personal data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority (e.g., the ICO)
• Requests regarding your personal data should be sent to data@aurasocialmarketing.com.

7. Cookies and Tracking

If you use our website, we may collect non-identifiable information via cookies or analytics to improve our services. No personal data is collected through these tracking tools without your consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on our website with an updated “Effective Date.”

 9. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: data@aurasocialmarketing.com

Address: 27 Old Gloucester Street, London, WC1N 3AX